Category Archives: Operational Excellence

How do you ensure your ‘suppliers’ add value to your business?

How do you ensure your ‘suppliers’ add value to your business?

Value Add Supplier Relationship Your supplier relationships are an important aspect to your business growth. “Why is that?” you may ask, “they simply give me what I ask for, they know us and we have a good relationship”. Creating a “Virtuous Circle” as part of your Business Growth Strategy will help you to maintain good…

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What is a Value Proposition and why do you need it?

You have a great service or product – how do you explain this to your current or prospective clients so they know you are a good choice for their needs?

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‘Customer Dissatisfaction’ can cost you your business, what can you DO about it?

‘Customer Dissatisfaction’ can cost you your business, what can you DO about it?

When you know your product or service is in demand and the market is active there is usually a reason much closer to home why you’re not performing as expected. Often the ‘tell- tale’ signs are ignored! If your business is experiencing any of the following your customer is already dissatisfied! Customers are reducing number…

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The importance of team engagement

The importance of team engagement

We help you to realise you already have the expertise within your business – then we help you to see it and develop it as part of your business growth strategy

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